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Testimonials |
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from: Officer George Romano, Woodbury Police Dept., Woodbury, CT. I have known Matt Smith for the past five years. When I first met Matt I was impressed with his extent of computer knowledge. As a police officer I feel confident and secure when I have Matt work on both my personal and department issued computer. Due to the sensitive nature of information on my department computer and personal information contained on my home computer, I need someone who I can trust and rely on for security reasons. Because of his extensive and demonstrated knowledge of computer science, I have made it a point to have Matt Smith of Litchfield County Computer be an integral part of the Woodbury Citizens Police Academy. Matt has lectured at the academy for the past three years on many aspects of computer fraud, computer security, cyber-bullying, and on safeguards to prevent identity theft. My PC was found to have too much Malware for a safe clone. LCC did find a faulty fan which Matt ordered and fixed this week at LCC for a reasonable cost plus the cost of his analysis of my hard drive. I would definitely recommend contacting LCC, at first indication of a hard drive potential problem because some clones can be done at a good price, by Matt who is very professional and does have the experience most people wish they had, like me. from: Tricia Anderson and Bob Foetcsh We found Matt through the best of all possible ways; through word of mouth from friends who had used his services and were very happy with the results. He's honest, reliable, keeps to his promised time-line, easy to reach and knows computers inside and out! What more would anyone want from a computer guy? We were lucky to find him!" As a retired IT executive with 30 years of corporate IT experience with large scale mainframe and distributed applications, I thought I was prepared to handle my family’s four desktop computers and our laptop. As heavy internet users for academic research and online financial transaction processing we found ourselves constantly under attack from all forms of malicious software and hackers, not to mention the mountains of nasty spam. The constant search for new and reliable security software, pop-up blockers and spam filters along with the ongoing work to restore the machines to a point prior to some attack, to download virus definitions and to run systems scans and the occasional “reformatting” of the hard drives, became overwhelming. Finally, with the threat of “identity theft” added to these operational problems I was ready to get some up to date advice on a broad set of solutions. That is when I contacted Matthew Smith at Litchfield County Computer. Matt and I sat down and designed a comprehensive solution to my family’s home computing and security requirements. We installed a digital high speed internet connection and a router that can handle both a wireless connection and an Ethernet cable hook up. Matt upgraded the operating systems and security packages on four of the five computers and provided all of the necessary network interface cards, wireless adapters and cables to complete the installation. All of the software and hardware were provided at prices that compare or beat what I would have had to pay at the typical electronics store. Matt’s precise instructions and dependable availability made it possible for me to follow thru and take operational control after the implementation was complete. Today my family enjoys lightening fast internet access. We leave the systems attached to the network and automatically receive all of the updates to keep our operating systems and security software up to date. Once a week we run a set of system scans to identify and delete any items that might have made it past the layers of security provided by the router and loaded on each individual machine. This keeps the machines clean and running fast. Further, we can share access to each other’s printers and documents. This project has been a huge success and I would not hesitate to contact Matt Smith at LCC for all of my future computing advice, support and implementation requirements. from: Nicholas F. Schmidt, Ph.D. Owner of Nick Schmidt Photography Dear Matt, I want to thank you for the timely and outstanding work you performed while building my new computer, upgrading the computer's security programs and finding me the best parts for the most reasonable prices. It is a real joy to work with now. Your honesty, integrity, caring attitude and breadth of experience are rare qualities that are hard to find today. I appreciate all that you have done and will recommend you, without reservation, to all my friends and business associates. In the six years that I have known Matt, I've found that his knowledge of computers ranks with the best. He is enthusiastic about his profession and he provides high quality results for his clients. I had the pleasure of meeting Matt earlier this year when I experienced some computer problems. While I consider myself to be computer literate, I didn’t have the time to diagnose the problem. Matt came to my rescue and my computer problems were solved. What I especially liked about his work – he placed a follow-up call to make sure everything was working smoothly. Feel free to call me @ (203) 263-0834 if you have any additional questions. from: Nancy DeFelice, President, DeFelice & Associates, Inc. Litchfield County Computer has delivered affordable solutions for our company time and again. Matt Smith's technical expertise, attention to detail and passion for satisfying customers' needs has kept our systems up and running. from: Robert Niebrzydowski, Owner, Inside Entertainment/StudioA Matt does my http://www.studioa.co site! He is the only man to choose if you want a web site done right! from: Doug Rogers, Newtown, CT Matt Smith provided excellent service when he built my custom computer and continues to do so to this day. from: Tom Pikul, Owner of Bantam Fine Arts Art Gallery - Bantam, CT. Matt Smith is the webmaster of my website. The website is an art gallery and requires frequent maintenance. Matt is very timely in attending to my maintenance needs. from: Nina Kaars, Cape Cod, MA. - nkaars@buffalo.edu While working at a large university, my computer support was always there for me. Upon retiring and moving I realized that I had a lot to learn in order to have sufficient computer power and safety or I had to identify someone who would be available to bail me out of problems in the future. I also wanted more memory than I had because of a growing interest in photography. Then the hard drive on my laptop began to fail. I knew I was in trouble and had to take action to keep my computer lifeline afloat. Through a good friend, I was fortunately able to connect via email and phone with Matt Smith of Litchfield Country Computer. He has built an outstanding desktop computer for me. It has two hard drives, dual core processors, lots of RAM and many security features, which means that it is fast, powerful and safe. Matt has answered many questions, and I’m confident that he’ll be there for me while I learn to drive this powerful machine. He did all of this at prices that can probably not be found anywhere. I highly recommend having Matt build a computer for anyone who wants the most powerful and affordable system available at this time. He is honest, articulate, aware of the most recent technology, and brilliant. How he can do all of this for me via long distance really amazes me. I brought my computer to Matthew Smith to fix a problem I had with it. It kept on freezing, re-dialing and was running very slowly. When I sat with Matthew he was obviously very knowledgeable in the computer field. Yet, he was able to put his recommendations into laymen’s terms for me. (Which I appreciated!) As he was explaining the problems my computer had, I appreciated his sincerity in telling me that it wasn’t necessary at this time for him to make upgrades on my computer, since my 11-year-old daughter is the one who uses it the most. However, when the time comes to upgrade, I will definitely go to Matthew. His service was reliable, friendly and prompt. His knowledge in the field was very impressive. I would recommend him highly without a doubt. |